Help & Support
Find the answers you need fast!
- Can I update my details online?
- How do I change my email address?
- What email address are my account notifications sent to?
- How much discount do I receive with Energy Online?
- I previously stored by credit or debit payment card, it is no longer available in my account. Why is this?
- What tariff am I on?
- How do I find out my MPRN?
- I want someone else to manage my bills.
- I want to add another name to my account.
