Help & Support
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How do I change my Monthly Direct Debit amount?
Please contact us one of our customer advisers via Live Chat* or by phone on 03457 455 455* if you need to change your Monthly Direct Debit payment amount. We’ll review your electricity costs and recommend the best payment amount for you.
*Live Chat available Monday to Friday 9am to 5pm.
**Phone lines open Monday to Friday 8am to 7pm. Calls are recorded for quality assurance purposes.
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